Introducing the Heartwood Tutor Team

Andy McCallum

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Andy’s adventures through the counselling, teaching and supervision profession started 12 years ago following a career change from the South African military and British policing. A part-time OU Degree in Psychology adds an intriguing academic element to an eclectic private practice, CPD, and keeping pace with the exciting changes in what we know about research in neuroscience.

Andy has taught the Levels 2, 3 and 4 qualifications in Counselling, and enjoys the 2nd year of the Diploma mostly where his students become co-adventurers in their placements, making lovely human connections.

Andy has recently achieved membership with the NCS CYPT Accredited Register, following 4 years in Pupil Referral Units (PRU) working with children and young people in permanent exclusion from mainstream education. More recently, Andy has spent 2 years working with prison leavers who have served full life sentences and established an online counselling service for military veterans in South Africa, where the main challenge was working in a second language.

Andy is married with 3 adult children and in his spare time enjoys skydiving, teaching Yoga and meditation, and collecting sea glass on the beach.

Beth Hicks 

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Beth has been teaching at Heartwood for the past two years and feels she has been able to hone her teaching style to integrate theory, real life experiences and her own journey with mental health.  

Beth has a sound theoretical knowledge of a wide range of counselling theories, has a special interest in both attachment theory and trauma, and has a vast amount of experience of working with trauma. Beth is a keen advocate for lifelong learning and is dedicated to her continued professional development through reading, studying, listening and learning, all things counselling related.  

For Young Devon, Beth has worked as a counsellor in a Plymouth secondary school. For dBs Music College, Beth has worked with students with additional mental health diagnoses including psychosis and schizophrenia. For First Light, Beth has undertaken specialist sexual violence training and worked with survivors of sexual violence for several years.  

Beth currently works full-time as a counsellor splitting her time to meet with clients in different locations. Her counselling work takes her into a Plymouth secondary school, she works as an associate counsellor for Psychology Associates, and online in her own private practice. In addition to this Beth works as a specialist mental health mentor and supports several students with their mental health and wellbeing whilst studying for their degrees. 

Further to her counselling work, Beth feels continuously invigorated by her teaching role at Heartwood and has taught consistently for the past two years, leading several cohorts through their equivalent to level three foundation course in counselling, both online and in person. 

In addition to her counselling qualifications, Beth holds a BA Degree in Drama from an accredited London Drama School and has worked professionally in TV, theatre and film, and co-founded and manages a locally based theatre company – who focus on topical mental health issues – in which she writes, acts and directs.

Camilla Holroyd 

Foundation in Counselling (Level 3 equivalent) Tutor and Advanced Diploma (Level 4 equivalent) Assessor

Camilla is an NCS accredited counsellor and runs a private practice, working integratively with adults as well as children and young people, from her home in North Devon. She also offers eco-therapy, in the beautiful natural surroundings near her home, and animal-assisted therapy with her dog, Penny. Camilla completed her Level 4 at Heartwood and loves being able to work at the place she trained. Prior to counselling, Camilla worked for many years as a teacher in secondary schools and an FE college, and after qualifying as a counsellor and establishing her own practice, is now able to combine her teaching skills with her passion for counselling. Camilla also volunteers with a youth outreach project in her local area, and loves working with teenagers.


Catherine O’Connor

Foundation in Counselling (Level 3 equivalent) Tutor 

Catherine worked in the corporate sector for 15 years supporting the CEO of a law firm where she felt very unfulfilled and desired to expand on her interpersonal/humanistic drive of connection with others.  She embarked on her Level 2 CPCAB counselling course and qualified as an integrative therapist back in 2019.  She is a member of the BACP, is working towards accreditation and currently works in her private practice where she is passionate in supporting predominantly women going through the menopause.  She also works with a counselling charity offering therapy to her local community and takes an active role in supporting counselling trainees.  She has experience in working within a hospice and the local council.

Catherine is passionate about teaching and is a Level 2/3 CPCAB tutor for various colleges throughout Kent.  Catherine is eager to pass her knowledge to those seeking the same vocation and is dedicated and congruent in that process.

Chris MacDonald

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Chris has worked as a counselling skills trainer for South Devon College.  He was a counsellor for students in Devon high schools for the past 20 years.  More recently he has qualified to work as an EMDR practitioner.

As well as tutoring at Heartwood, he has a small private practice as a counsellor, psychotherapist and clinical supervisor.

Chris enjoys cooking, wine making and walking his dog.

Danielle Lloyd-Edwards

Foundation in Counselling (Level 3 equivalent) Tutor

Danielle qualified as a psychotherapist in 2014 having completed an MSc in Psychodynamic Counselling and Psychotherapy at Birkbeck, University of London.

Having started as a counsellor on placement, she continued her practice in a community-based counselling service in Brighton working with adults and young people at the same time as starting up a private practice in East Grinstead, Sussex. Danielle also completed her Level 4 Certificate in Counselling Children with Place2Be whilst working as a counsellor on placement in primary schools in Kent and Croydon.

As 1/3rd of her master’s at Birkbeck was focused on group work, Danielle then went on to work as a tutor on the group dynamics module of a psychodynamic counselling training in Tunbridge Wells and having trained as a supervisor, also began to offer group supervision to trainee counsellors at the same organisation. 

Following on from her work in Tunbridge Wells, Danielle took a position as group facilitator to years 1 and 2 on the Psychodynamic Counselling and Psychotherapy BSc at Brighton University, which she found fascinating. At the same time, Danielle worked as Lead Counsellor at a secondary school in Horsham, Sussex.

In 2018 Danielle qualified as a trainer for Place2Be and now delivers Taster Days, Placement Introductory Weekends and Levels 2 and 3 Certificates in Counselling Children.

After moving to North Norfolk in 2019, Danielle then went on to work for a CAMHS linked charity on the 4-11s team, whilst continuing with her private practice working with adults and adolescents. She then went on to take a position as tutor and Programme Lead on the integrative BSc at Matrix College of Counselling and Psychotherapy in Wymondham, Norfolk where she continues to teach several days a month.

Emily Kemp

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Emily has been working therapeutically with People since the beginning of her career as an Addictions Counsellor in 1994 to the present day; She has subsequently worked with vulnerable Children and Adults throughout the last 20 plus years in Devon and the North of England.

Emily has worked with women and men Offenders in the North of England Secure Estates, working for Probation Services and Youth Offending Services, as well as working within Prisons delivering Counselling and statutory programs of Education and Rehabilitation.

She has managed teams working and supporting vulnerable Children & Families in crisis in Devon and the North of England as well as vulnerable Children in Education.

Emily is looking forward to being part of the Heartwood Team.

Fee Scott

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Fee has been working with people for 35 years in a number of roles in Leicester, Birmingham and Devon; as an advocate for disabled people, a residential worker with adolescent boys, a Social Worker with asylum seekers and refugees, as a manager of a LGBT Centre, a training manager in social care and in developing multi-disciplinary work with children and families.  

The focus of all of her work has been supporting those who are often excluded, disempowered, and silenced. Counselling offers such potential for people to feel valued, empowered and to find their voice.  For the past 10 years Fee has been the Chief Executive of Devon Rape Crisis and Sexual Abuse Services, developing an organisation which delivers high quality, effective trauma-specialist services for those who have been impacted by sexual violence.

Fee is a registered Social Worker, qualified Counsellor and accredited EMDR Therapist, and trauma work is at the heart of her thinking and practice.  Fee is currently working as an Independent Social Worker, undertaking assessments of prospective foster carers and building an EMDR and counselling practice alongside her role at Heartwood teaching the Level 4 Diploma in Integrative Counselling.

Fee has benefited personally from excellent individual and group therapy and understands the importance working with skilled, knowledgeable, and safe practitioners.

Fee says “My life has been changed immeasurably since I discovered I could safely discard my false persona and live more authentically……

Training has been a large part of all my previous roles, and I love the potential for training to move us along, both personally and professionally.  I’m delighted to be working at Heartwood, helping to shape the skills and knowledge of new counsellors.  The programmes are so rich and creative and I love the encouragement to both bring fun to the training room, and to have fun myself!”

Harriet Wichtwoski

Advanced Diploma (Level 4 equivalent) Tutor, London

Hello! It’s challenging to try to sum up my life in a couple of paragraphs but here goes…

Having dropped out of school aged 17, I worked in all sorts of jobs in my late teens and twenties – everything from youth/community projects to the Civil Service, and from the NHS to retail. In between times I taught horse-riding at a YMCA camp in the USA for several summers (exhausting and brilliant), sailed the east coast of Australia with 15 young homeless people (hectic and exhilarating), volunteered in Nigeria with people who had leprosy (challenging and uplifting) and took every other possible opportunity to travel and work abroad, including many adventures all over the world managing an American 80s funk band! Reflecting on all of this now, I think these and other life/work experiences taught me how to connect and communicate with people from almost every walk of life. 

Following devastating bereavements in my twenties and having received good (and not-so-good) therapy, I finally worked out what I really wanted to do with my life in my early thirties – to become a psychotherapist. I did my undergraduate degree at the University of Westminster followed by a Masters in Counselling Psychology at City University, and since then I’ve worked as an individual and group psychotherapist (humanistic/integrative) in a range of settings. These include a hospice, primary school, women’s centre, refugee project, GP practice, community project for older adults, residential/day care services for young homeless people, drug and alcohol services, a psycho-educational centre for perpetrators of domestic violence and an eating disorder service. I’m a qualified and experienced Counselling Psychologist registered with the British Psychological Society (BPS) and the Health & Care Professions Council (HCPC) as well as with the IGA (Institute of Group Analysis).

Over the past 20+ years I’ve continued my professional development through short courses and growing my private practice working with groups and individuals of all ages and backgrounds – my clients come from every walk of life, who are often referred to me via word of mouth.  Alongside my psychotherapy practice I provide group and individual clinical supervision, training and reflective practice sessions to staff working in a range of voluntary sector organisations. I’ve just resigned (after 23 years – time for a change!) from my part-time role as a Senior Lecturer in Psychology & Counselling at the University of Westminster, and until recently I also taught adult learners on Leadership & Management courses at the University of Hertfordshire.

Factoring in my menagerie of animals (3 dogs, 2 cats and a very elderly tortoise) including my beautiful Pet as Therapy (PAT) dog who often works with me, life can be a bit of a juggling act at times, but I love the diversity and variety of my life and am excited and delighted to now be working as a Tutor at Heartwood.

Elia, my PAT dog

Helen Gerolaki

Advanced Diploma (Level 4 equivalent) Tutor, London

Helen Gerolaki is a BACP Accredited Counsellor/Psychotherapist with solid clinical knowledge and 22 years’ experience working in counselling, psychotherapy and training.

She has worked in a variety of services with a wide range of clients, both adults and adolescents with different presenting issues, which has given her a good understanding of the level of expertise required in the fields of counselling and psychotherapy. She has worked with young people and adults living with addiction and mental ill health. She has substantial experience working with clients with brain/head injury and learning disabilities and providing therapy in community, hospital and education settings.

Helen has established and managed therapy services in both the NHS and local authority settings and worked as a tutor and trainer within counselling and psychology training providers. Her work was initially informed by psychoanalytic theory, her further postgraduate training in person-centred theory, her Masters in integrative psychotherapy, and further training in systemic psychotherapy and attachment theory. 

Helen was always interested in understanding people’s behaviour and motivations, an interest that led her to studying psychology. She remains very interested in diversity and difference and passionate about teaching the next generation of therapists.

Helen has recently joined the Heartwood team as a lead tutor in London, teaching our Advanced Diploma in Counselling weekend course in Regent’s Park, as well as providing valuable input to our continual review of our courses to ensure they meet the highest standards of course content. Her hopes for the future Heartwood graduates are that they are prepared to be moved by their clients, to respond to them as one person to another and to show genuine concern and care.

In her spare time Helen, who is originally from Greece, loves playing tennis and going for walks around London, which has been her home since she arrived in the UK over 30 years ago.

Jodi Pilcher Gordon

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Jodi is an Integrative Counsellor in private practice and a registered member of BACP. She is also a Wellbeing Tutor, and has created and run several courses in the Adult Education sector on subjects such as confidence-building, assertiveness, and anxiety management. Jodi is originally from Cornwall and has recently moved back after many years in Bristol working and studying. 

She began her career studying English Literature, where she specialised in psychological readings of texts, and based her Masters dissertation on the subject of Identity. After some years using her analytical skills in the corporate realm as a Business Analyst, she then made the decision to follow her passion and retrained in Counselling by completing a further Foundation Degree. 

In addition to her private practice, Jodi has been working in the charity sector in Bristol, as a low cost counsellor and as a community mentor for people with complex barriers to employment and education. She has successfully designed and delivered a variety of group workshops and psychoeducational courses to provide wellbeing tools and techniques to those who are on low incomes and/or struggle to access formal therapy. 

Jodi describes herself as a huge advocate for the power of therapy, and thoroughly enjoys all the opportunities her work gives her to encourage others to live authentically and to become their true selves.  

Justin Damerel


Justin has spent the majority of his career working in the aerospace industry, predominantly managing production and quality control projects in Devon and South Wales. These encompassed many aspects of mentoring, training and motivating of people and it was these elements, those that helped to support and develop people, that Justin found most rewarding in the roles.

He started his own journey in counselling training in 2016, wanting to do ‘something meaningful’ and ‘real’ with the rest of his career, and found a passion for the subject and the learning environment created at Heartwood. He has subsequently qualified as a counsellor and now lives in Somerset.

Justin says: “Working therapeutically with people, proverbially walking with them for a period in their lives has been fascinating, challenging at times, emotionally connective and rewarding but mostly an absolute privilege.

“I am very pleased, and proud, to be part of the team. Throughout my studies and experiences, I found the Heartwood space to be supportive, safe, creative and richly transformational in allowing my own awareness to blossom. I very much look forward to contributing to this space and energy.”

Konstantinos Vlachakis 

Advanced Diploma (Level 4 equivalent) Tutor, London

Konstantinos is a BACP registered psychotherapist with extensive training in integrative, systemic and psychodynamic approaches with 10 years of clinical experience in various settings where he has worked with couples, young people and adults.

He has additional experience in delivering group interventions and co-facilitated mentalisation-based treatment groups for personality disorder in a forensic setting and therapy groups for sex addiction in a sexual health charity, for a number of years.

Konstantinos currently works as a forensic therapist and case manager in London, treating clients that exhibit sexually harmful behaviour.

Maria Galani

Advanced Diploma (Level 4 equivalent) Tutor, London

Maria Galani is a registered counsellor with BACP. Maria has been working within the mental health field for the past 10 years and has a background in psychology.

Maria moved to the UK in 2012 to complete her postgraduate training in Child & Adolescent Mental Health at King’s College London, Institute of Psychiatry, Psychology and Neuroscience.

Following her MSc studies, Maria worked in schools and child mental health services in London for 4 years. She then started her Counselling Psychology and Psychotherapy training at the New School of Psychotherapy and Counselling/ Middlesex University London.  Maria qualified as a counsellor in 2018 in a post-graduate diploma level. Throughout the first part of her training Maria worked as counsellor in training in the NHS IAPT services and charities within London.

For the past 3 years Maria has been working within the workplace counselling/Employee Assistance field. Maria managed a team of counsellors as a clinical lead and currently works as a senior clinician coordinating the critical incident response service for an Employee Assistance Programme and has a private practice. She has a specialist clinical and research interest in workplace bullying.

Maria works towards completing the Professional Doctorate in Counselling Psychology at NSPC/Middlesex University. Finally, Maria has taught Psychotherapeutic Psychology, as a visiting psychology lecturer, at the psychology department of Kingston University London for the 2020-2021 academic year, which she found fascinating. 

She has a special interest in dancing, cooking, and travelling. Maria is looking forward to being part of the Heartwood team.

Marion Elkin-Greener

Foundation in Counselling (Level 3 equivalent) Tutor

Hello, I’m Marion but call me Mer!

I am a genuine, down to earth individual with many years of experience in the mental health and addictions field.

I offer and practice virtual video therapy and clinical supervision from my home in the beautiful West Coast of Scotland.

I am a Licensed Psychologist and a Certified Addictions Therapist, working with adults to overcome mental health issues and addiction.

I’m Accredited by the British Association of Cognitive Behavioural Therapists and the National Counselling Society.

I’ve been a Psychologist, Tutor, and Mental Health Trainer for 25 years and I absolutely love what I do.

I was trained and educated in the United States where I graduated with a bachelor’s and master’s in counselling psychology.

I also had a successful private practice in Chicago, IL for over 10 years.

I moved back to Scotland in 2014 and returned to university to complete my Professional Diploma in Cognitive Behavioural Therapy.

I am an integrative psychologist utilising a variety of modalities including Cognitive Behavioural Therapy, Dialectical Behavioural Therapy and Person-Centred Therapy to name a few. My primary passion is teaching and mental health awareness.

In my spare time, I spend a lot of time at the beach or exploring the local forest preserve with our kids and dogs. I also love photography and to travel as much as I can.


Marisa Mansfield 

Foundation in Counselling (Level 3 equivalent) and Advanced Diploma (Level 4 equivalent) Tutor, London

Marisa originally trained in performing arts at Golden Lane and the Old Vic Youth Theatre and enjoyed a 20+ year career in listed building restoration specialising in Georgian & Regency properties.

Marisa ran a theatre school for disadvantaged young people for 15 years.

She entered into counselling in the 90s because her US-based employer thought it was easier to pay for her to train because so much of her time was being taken up counselling her colleagues.  

Marisa acted as a volunteer counsellor & tutor for various charities until she opened her own practice in 2019 where she specialises in relationship, couples and marriage counselling.

Marisa also runs a successful management consultancy, corporate health and fitness business as well as a catering, wedding and event planning company so she is generally a busy girl, but outside of her busy business life, she is a doting de facto Granny and a qualified chef. 

Marisa says “I absolutely love tutoring, and enjoy bringing aspects of my theatrical training to tutoring.”

Michele Ablett

Foundation in Counselling (Level 3 equivalent) Tutor

Originally from Stockport near Manchester, Michele has lived in Exeter for 33 years.

After running a business with her husband, she decided to branch out and find her own career path. She embarked on counselling training at Waverley Abbey College, Farnham in 2011, a wholly residential course with a Christian foundation.

In 2018 she was awarded an MA (under auspices of the University of Roehampton). Her research dissertation, ‘Integrating Psychoeducation into Practice’ was adapted and published for ‘Therapy Today’, (BACP, Feb, 2021). Michele is an accredited member of the ACC (Association of Christian Counsellors) and is a Counsellor and Supervisor in Private Practice.

Michele is Mum to five grown up children and enjoys spending time with them, and her two young granddaughters. She is learning Spanish, and enjoys cycling, paddle-boarding, and singing.

Nazif Fuat

Foundation in Counselling (Level 3 equivalent) and Advanced Diploma (Level 4 equivalent) Tutor, London

I am a qualified counsellor and social psychologist (PhD), offering integrative psychological therapy, drawing on person-centred and humanistic therapies.

Back in January, I received my training in person-centred experiential counselling for depression from Metanoia Institute. Since February, I’m practising as a trainee Counselling for Depression counsellor at Mind in Enfield voluntarily. I am a Registered Member of BACP.

Since 2018 I have gained IAPT experience in Mind in Enfield. I’ve undertaken approximately 300 supervised client hours to date.

I decided to study mental health when I was 14. Getting into people’s lives, the trust that we form with our clients, supporting people to grow, showing them the way to heal their wounds and being able to help them is my passion for counselling.

Being educated in human sciences and working with human beings gave me the opportunity to see that every individual is unique and precious. Being non-judgmental, accepting, understanding and emphatic are the key skills for our profession.

Pamela Mason

Foundation in Counselling (Level 3 equivalent) Tutor, Devon

After qualifying as an integrative humanistic counsellor, I worked as a counsellor in a local school for several years with young people who had special educational needs whilst expanding my knowledge in the area of autism and ADHD.

In 2013 I began working part-time with young people who had experienced trauma and qualified as an attachment aware and trauma informed lead. More recently I have been working with groups of young people using a CBT-based model to raise their awareness and enable them to recognise negative thinking and to work towards change.

I am currently building my own counselling practice and training to be a corporate well-being coach.

When I am not working, I love to paint and sketch in my favourite place, which is by the sea with my elderly Labrador, Honey, sat close by.

I look forward to meeting you all.


Rita Gonzales

Advanced Diploma (Level 4 equivalent) Tutor, London

I am a highly skilled, fully qualified, dedicated, compassionate, empathic  integrative counsellor and art psychotherapist. BACP accredited and HCPC registered.

Many of my peers and family tell me that I am a ‘safe pair of hands’: kind, honest, humorous, reliable, hard-working, creative and accepting of my limitations.

I have also accessed therapy for myself through difficult times. I have found these experiences life-changing.

I have over 25 years’ clinical experience working in the NHS, charities, my own private practice, clinical supervision and teaching level 2, 3, 4 person-centred counselling and integrative psychotherapy

My working life began as a psychiatric nurse working in adult mental health.

I then moved on to working with homeless people in London. This is where my counselling career started. I developed an interest in how a secure, confidential space with a qualified therapeutic professionals can help others  work through complex, difficult emotions and behaviours.

My experience as a counsellor includes:

  • Art therapist with child survivors of sexual abuse in the Tamil community.
  • Tutor teaching year 1 and 2 Diploma in Therapeutic Counselling (Integrative)
  • Working in a drug and alcohol agency
  • Acute adolescence mental health
  • Art therapist end of life care
  • 15 years working as a supervisor and trainer for ChildLine/NSPCC
  • Working for Missing People, counselling family members of missing people
  • 2 years’ experience as a school counsellor at Place2Be
  • 18 years’ experience running a small private practice


Qualifications and Training

  • MA Art Psychotherapy – Roehampton University (2018)
  • MA Counselling and Psychotherapy – University of East London (2004)
  • BA Honours Social Science- Open university (2000)
  • Diploma in Supervision – CPPD (2007)
  • Diploma in Working with Survivors of Abuse – CPPD (2001)
  • Diploma in Humanistic Counselling – Lewisham College (1996)


I’m also a lifelong learner, and regularly attend training or continuing professional development (CPD) events.


Sarah Anderton

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Sarah has a private practice in Devon, offering counselling, supervision, coaching and facilitation to adults. She is a warm, relational counsellor, working from a pluralistic approach. She originally worked in HR, specialising for 15 years in equality and diversity work, especially around disability, gender, race, and harassment and bullying issues. She has always worked across public, private and voluntary sectors, and has enjoyed working with Employee Assistance Programmes (EAPs), health insurers and an occupational health unit, whilst also offering counselling and supervision privately. Sarah also worked sessionially for 11 years at a national parenting charity, alongside her HR work, and whilst working with very vulnerable families decided to upskill by doing her Level 4 diploma, which then took her in a different direction as a therapist.  The journey continues!

Sarah has always worked with groups throughout her career, and enjoys supervising groups. She has experience of supervising across the helping professions, as well as with therapists. She sees supervision as a creative process, a two-way relationship, where everyone gains.

Sarah recently moved to Devon, and is enjoying the sea, local activities, and volunteering at a horse sanctuary. She loves walking with her dog, and nature is important to her.

Sarah Lord

Advanced Diploma (Level 4 equivalent) Tutor, Devon

Sarah is now in her third year of teaching at Heartwood, combining her role as a tutor with a safeguarding children role at Devon County Council.  She also runs a private practice specialising in counselling children and young people, especially those with Special Educational Needs.

Having worked as a teacher in primary schools for 20 years, Sarah is passionate about providing early mental health support for children and young people.  In her spare time, she enjoys writing and has contributed to many publications, including a Children’s Alliance Report for the government about children’s mental health.  She is an accredited member of the NCS and on their CYP register, and also contributed to the writing of their CYP Competency Framework.

Sarah was born and raised in the Midlands, so now loves living near the beaches of South Devon; she enjoys spending time there and is learning to paddleboard.  She feels very lucky to work in such a beautiful place as Dartington Hall and finds inspiration in seeing her students progress and transform on their journeys to become counsellors.

Sue-Claire Morris

Foundation in Counselling (Level 3 equivalent) and Advanced Diploma (Level 4 equivalent) Tutor, Devon

Sue-Claire is a BACP accredited Psychotherapist and Supervisor, Creative Arts Facilitator and Tutor.

She has a background initially as an actress working in Children and Young People’s Theatre in Education. In the 1990s she then went on to train as a Humanistic Counsellor, Groupworker and in 2002 as a Dance Movement Psychotherapist.

Her work has been varied, spanning different settings, young people’s services, drug and alcohol, bereavement, GP practice, in-patient psychiatric unit for adolescents, primary and secondary schools, colleges and universities and also as a private practitioner with a specialism in self-esteem and identity, mostly with young people.

She supervises for the Iron Mill College in Exeter, the Margaret Jackson Centre in Exeter and for counsellors in private practice.

Sue-Claire taught at Bicton College, East Devon on Foundation Degree Programmes in Environmental Education and Environmental Arts and Crafts and has collaborated with others to run environmental workshops both in Devon and also at a community in Greece. She is a trained Labyrinth Facilitator and also a Shakti Yoga Dance Teacher. Sue-Claire is currently doing a 2-year Shamanic practitioner course in Scotland to broaden her experience of working with the spirits of the land and the ancestors. She has already trained with Nancy Dancing Light Sherwood in Nova Scotia, Canada and runs the Moving Mandala Programme, a transformational creative community experience.

The natural world and transformation of inner landscapes of people are her passion and teaching on counselling courses at Heartwood College combines both! Making a difference to the mental health of individuals continues to be very important. Hearing people’s stories and helping them to feel validated and empowered can be life-changing.

Sue-Claire has lived in East Devon for 21 years with her husband and now grown-up sons. Swimming in the sea and rivers, walking, dancing and cycling keep her sane.

Teresa Gray- BA (Hons), MA, PG Cert. Coaching and Mentoring

Introduction and Foundation in Counselling (Level 3 equivalent) Tutor, Devon

Teresa has a background in art, design and media education bringing 25 years of experience as an educator and curriculum manager in further, higher, and postgraduate education. She has a wealth of experience as a lecturer, pastoral tutor, coach, and mentor.

Teresa is a qualified adult Mental Health First Aid instructor. In this capacity she trains individuals and organisations in mental health awareness and as MH first aiders. Teresa’s interests include a passion for wellbeing in the workplace, and she is an advocate for creating and sustaining mentally healthier businesses and communities. Teresa also works in a freelance capacity, helping organisations with mental health awareness initiatives.

She is training to be a counsellor at Heartwood.

Teresa enjoys writing and creative practice, spending time with her family, being in nature, beaches in winter and walking with her dog.

Trevor Ozanne-Turk 

Advanced Diploma (Level 4 equivalent) Tutor, London

Trevor started his counselling training in 1994, graduating in 1995 with a Level 4 certificate in Counselling. He worked as a volunteer counsellor at a young person’s counselling agency for 8 years, alongside his full-time career in the Fire Service. He left the Fire Service after 20 years to take up counselling full-time in 2001, and eventually ended his volunteer work in 2003.

He has specialised in the field of addictions counselling since 2001, working in front line services, residential rehab, and family services. He left front line work in 2004 to take up a teaching post with Action on Addiction, tutoring students on a Foundation Degree in Addictions Counselling, which later developed into a full Honours Degree.

He left Action on Addiction in 2012 to take up private practice, and offers counselling, supervision, and training from his home base in West Wiltshire.

He has taught counselling across all levels from 2 to 6 at various institutions, including BCPC in Bath, Wiltshire College, Action on Addiction, City of Bristol College and Newman University.

He holds a Level 4 certificate in Counselling, a Level 5 Diploma in Addictions Counselling, a Master’s Degree in Counselling and Supervision and is currently awaiting a Viva Voce examination of his Doctoral Thesis.

Outside of counselling Trevor is a percussionist playing a number of instruments in various styles including Celtic, Middle Eastern, West African, Latin, folk, rock and fusion. He is a keen walker and festival-goer, owner of a VW camper, husband, father, grandfather and follower of the British Pagan tradition.

Wendy Quelch 

Foundation in Counselling (Level 3 equivalent) Tutor

Wendy has been a practising psychotherapist for 5 years: Integrative practitioner, in CBT, humanistic/existential and psychodynamic. Wendy is also lecturer in Psychology. She has been working educationally with children and adults for over 25 years.

Wendy is a Relational Integrated Psychotherapist and an accredited member of the National Counselling Society.

Therapeutically she works chiefly from a humanistic/person-centred base with the client and their world as the starting point. Wendy is an integrated therapist, which means she can incorporate other modes of therapy to so suit client needs: psychodynamic, relational, existentialism and CBT. She recently trained with Dr Gabor Mate in the Compassionate Inquiry approach to Trauma.

Her experience includes colleges and schools, a counsellor for The Brit School, the LGBT community, MindOut, Switchboard and in several charities supporting adult carers and mental health issues. She has worked with people in many diverse settings and with a range of difficulties: neuro-diversity, work and educational stress, addiction, homelessness, schizophrenia and acute clinical diagnosis.

Wendy holds qualifications in BA hons in Psychology and Fine Art, MA in Fine Art, Post Graduate Cert of Education and MA Integrated Counselling and Psychotherapy.

Willow Dicker

Foundation in Counselling (Level 3 equivalent) Assessor

Willow comes from a Social Work background having worked for five years in the field before deciding to leave the profession for a slightly slower pace of life.

Willow has also undertaken her Level 4 training in counselling.  Her passion lies with working with children and she has lots of experience in Child Protection, particularly children in care.

Willow marks our Level 3 assessments.  Sometimes Willow will come in and help teach the Child Protection and Attachment Theory days on our courses due to her experience and knowledge of the subject.


Dinah Mears

Tutor in Relationship Counselling (Advanced Specialist Diploma)

I began my career by training as a State Registered Nurse and then moved into community work running Family Support Groups and a Youth Club for Devon County Council. In 1993 I worked with the International Red Cross resettling traumatised refugee families to Devon from the war in the former Yugoslavia. I began my therapeutic training in 1999, alongside my role in a child protection team where I began to develop an open access support service for parents and children.

While completing both the Foundation and Clinical practice Certificate in Family Therapy from Exeter University’s Department of Psychology, I spent 10 years working as a manager of Family Support Services in the field of Child Protection.

I then worked as a counsellor and trainer with Relate for 10 years, before developing my own private counselling practice. During the last sixteen years, I have also become a specialist trainer and consultant in the field of Domestic Abuse, Child Sexual Abuse and Child Sexual Exploitation. I deliver training on these subjects across the UK.

Outside my work I enjoy swimming, vinyasa yoga and a spot of fairweather camping.

Relationships are the core part of how we function in the world as human beings, and as such my curiosity about them is fundamental to the work that I do whether it is counselling, training or supervision.

Dr Phillip A. Rees   BA(Hons), ThD, PhD(Psychology), DipCoun, DipPTSC, CertSuper, MISMA, FRSPH, FCollT, FCIEA, FRSA, Member of the Chartered College of Teachers, Licensed NLP Practitioner, 

Heartwood External Examiner/Verifier

I was appointed the Heartwood External Examiner/Verifier in 2018 for the Qualify Checked and Accredited Courses with the National Counselling Society. I have been involved in the field of Counselling for over 35 years, within a range of clinical and educational settings.
I have had the privilege of being involved in the training of counsellors and psychotherapists in Independent, Further and Higher Education centres of learning.  I have worked as a Lecturer and Programme Manager to a large Counselling Department at a Further Education College in Birmingham.  I have delivered Counselling Training Courses, Summer Schools and Workshops throughout Great Britain and Northern Ireland – and in Gibraltar!  I have written a wide range of training courses from Level 2 to Level 6 for a major Awarding Body which have been delivered all over the UK.  In addition, I wrote a Training Manual for Pharmacists in counselling skills and practise which was published by the University of Manchester and used as the core material for training Pharmacists across England and Scotland.  I have also been External Examiner to the University of Greenwich and the University of Nottingham.
I worked for AQA (Counselling) for nearly twenty years as an External Verifier, Chair of Examiners for twelve years and Chief External Verifier for two years.  From 2014, I have been working with AIM Awards as an External Verifier to their Counselling programmes of learning within FE, HE and Independent Training Centres.
In 2013, I was appointed by the National Counselling Society as their Independent Assessor, and act as External Examiner and Verifier to a number of Independent Centres who have chosen the NCS route for the accreditation of the counselling training courses.